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A-Z ARENA guide

Check out the A-Z guide for Mullett Arena – the new 5,000-seat multi-purpose arena just built on ASU Tempe main campus.

Home of the Sun Devil Men’s Ice Hockey, ASU Club Hockey Teams, Arizona Coyotes NHL Hockey, Live National Touring Acts and so much more!

If your questions are not answered in our A-Z Guide below, please email [email protected] for more assistance.

  • Mullett Arena is fully ADA accessible
  • Accessible seating locations include:
    • Level 1 Rinkside, Sections 106/107
    • Level 2 Concourse, Section 105
    • Level 2 Student, Section 114
    • Level 2 Loge, Section 111
    • Level 3 Suites, Within each suite
  • Universal Changing Table available in Family Restroom on Level 1 behind Section 111
  • Mullett Arena is located at 411 S. Packard Drive, Tempe, AZ 85287
  • Located on ASU Tempe Main Campus
  • Nearest airport is Phoenix Sky Harbor International Airport
  • 3400 E. Sky Harbor Blvd, Phoenix, AZ 85034
  • If you are traveling with luggage too/from the airport to the arena, luggage will not be permitted, nor do we have a bag check location.
  • Valid ID is required for alcohol purchase
  • Government-issued valid ID required for guests that appear under the age of 30
  • Alcohol sales end at the start of the third period for all hockey games
  • Service animals will be permitted.

Mullett Arena is a cashless venue. There are no ATM’s available for use.

  • Baby Changing Tables are available inside all restrooms as well as inside the Family Restrooms located on all three levels
  • Baby bags, bottles & baby formula are allowed inside the Arena, subject to bag search
  • All bags are subject to search
  • An Adult sized changing table is available on the 1st Level south side behind Section 111, in the family restroom near the box office.
  • For Arizona Coyotes – No bag policy:
    • Small clutches no larger than 4.5″x6.5″ will be permitted.
    • No bags, backpacks, large purses, oversized tote bags, colored plastic bags, fanny packs, camera bags, binocular cases, mesh bags or reusable grocery bags are allowed.
    • We do NOT have a check-in location for prohibited items
    • Diaper bags and Medical bags are permitted and subject to thorough search.
  • For Sun Devil Athletic Events – Clear bag policy:
    • Clear bags no larger than 12″x6″x12″ 
    • Small clutch no larger than 4.5″x6.5″
  • Small clutch/purse no larger than 4”x6″x1.5” per guest.
  • Diaper and medical bags will be permitted and are subject to search.
  • Guests may carry a seat cushion, with or without back, no larger than 18”x18” with NO pockets or zippers.
  • All bags are subject to search and possible X-Ray scan
  • No backpacks, large purses, oversized tote bags, colored plastic bags, solid drawstring bags, camera bags, binocular cases, mesh bags or reusable grocery bags are allowed
  • NO check-in location for prohibited items.
  • Banners and signs for most events are permitted under the size of 2’x3′, providing they are related to the event and in good taste, as determined by Mullett Arena staff
  • May not obstruct another guests’ view, exits or any arena advertising.
  • Banners and signs may not be commercial in nature or utilize wood or metal material
  • Some events may have limitations, so be sure to check individual event pages for additional information
  • Mullett Arena reserves the right to remove or deny any banner or sign

Bike and Skateboard lockable stations are available on the South and North sides of the building outside

  • Single game/event tickets available through Ticketmaster
  • For some events, onsite ticket sales may be available
  • Box Office Address: 411 S. Packard Drive, Tempe, AZ 85287
  • Sun Devil Athletics:
  • Arizona Coyotes:
  • Concerts & Special Events:
    • Box Office opens 3 hours prior to events but  may vary
  • Concert & Special Event Ticket Questions contact: 602.457.5705,  [email protected]
  • All transactions at the Ticketmaster Box Office are cashless.
    • Accepted Payment Methods: Visa, Mastercard, American Express, Discover, Google Pay, Apple Pay
    • All tickets are paperless and delivered via mobile device
    • A Government-issued Photo ID are required for ticket pick up (passport acceptable)
  • Hand-held video and non-professional still cameras may be brought in, provided game action is not recorded (standard point and shoot only)
  • Cameras may not affect the sight lines of other guests
  • Go Pro’s and cameras with detachable lenses are not permitted, or any other professional audio video or digital recording devices.
  • Please go through media credentialling process for cameras above and beyond standard point and shoot
  • No tri-pods, mono-pods or selfie sticks

Mullett Arena is a CASHLESS Venue.  Cash will not be accepted.

Mullett Arena accepts all major credit cards and debit cards.

  • Box Office/Ticketing accepts Visa, Mastercard, AMEX, Discover as well as PayPay & Venmo
  • Food & Beverage Concessions & Team Shop accept Visa, Mastercard, AMEX, Discover as well as Apple Pay, Google Pay and Samsung Pay
  • Sun Devil Athletic Events: Children aged 3 and older are required to have a ticket for admission
    • Children under the age of 3 without a ticket must share a seat with an accompanying adult, ie. lapchild
  • Arizona Coyotes Events: Children aged 2 and older are required to have a ticket for admission
    • Children under the age of 2 without a ticket must share a seat with an accompanying adult, ie. lapchild
  • Please note some events have age requirements

Mountain America Community Iceplex is a full size, NHL-regulation second ice rink within Mullett Arena for community programming.  This includes Learn to Skate, Learn to Play, Figure Skating, Club Hockey and Hockey Leagues.

For corporate/marketing partnership inquiries, please contact [email protected]

  • Sun Devil Events
    • Doors open 1 hour prior
  • Arizona Coyotes Events
    • Door times may vary, but typically 1 hour prior
  • Concerts & Special Events
    • Door times may vary, but typically 1 hour prior

Passenger elevators are located at VIP Entrance on southeast side of building and on the Northeast side of building behind Section 105

In the case of an emergency, please listen for directives on the PA system.  Please calmly exit the building at the nearest stairwell and/or doorway and follow the directives of law enforcement and venue security.  Do not use the elevator system unless required.

  • All events will have Bag Check and Magnetometers at all entrances
  • NHL games will have X-Ray screening at select entrances
  • Please arrive early enough to give yourself time to get through security screening
  • Family Restrooms are located on the 1st Level south side behind Section 111, 2nd Level northwest corner behind Section 105 and 3rd Level southwest corner behind Section 114.
  • Universal Changing Table available in Family Restroom on Level 1 behind Section 111

 

  • First Aid is located on Level 1 in the Northeast corner behind Section 105 
  • AED’S (Automated External Defibrillators) are located on all levels in the Northeast corner as well as additional locations
  • No outside food or beverage allowed in arena
  • However one sealed plastic water bottle will be permitted per guest
  • Arena food & beverage concessions provided by OVG Hospitality
  • Mullett Arena features the following Food & Beverage stands:
    • Cold Beers & Cheeseburgers  located Level 2 Main Concourse southwest corner
    • Venezia’s Pizza located Level 2 Main Concourse southeast corner
    • Shaq’s Big Chicken located Level 2 Main Concourse northwest corner
    • Sparky’s Hot Spot located Level 1 northeast corner
    • Mullett Marketplace located Level 1 southeast corner
  • Guest Services is located at the Box Office on the South side behind section 110 – Concourse windows
  • Sun Devil Hockey games have two (2) fifteen (:15) minute intermissions
  • Arizona Coyotes have two (2) eighteen (:18) minute intermissions
  • The Arena reserves the right to deny entry to intoxicated guests. 
  • If guests become intoxicated and cause disturbances, they may be asked to leave at the Arena’s discretion

 

  • Mullett Arena & Mountain America Community Iceplex are now LiveBarn Venues!
  • Stay connected and watch specified events Live and On Demand
  • LiveBarn is a subscription service and which events/programming will be live are at the discretion of the venue
  • Visit LiveBarn.com and use Promo Code: fork-live for 10% discount
  • During an event, Lost & Found items may be turned in/claimed at our Box Office/Guest Services Center on Level 1, south side behind Section 110
  • After an event, please call or email for Lost & Found inquiries.  Ph: 602.457.5393, Email: [email protected]
  • Guests can also fill out a Lost & Found Report here 
  • Lost children will be escorted to Guest Services on Level 1, south side behind Section 110
  • Medical bags are permitted and subject to thorough search
  • For In-Arena, In-Game messaging such as Happy Birthday, please contact:
    • Sun Devil Hockey[email protected]
      • Contact ASU for pricing/donation information
      • Played during intermission
    • Arizona Coyotes[email protected]
      • Available for $75 donation to Arizona Coyotes Foundation
      • Played during 2nd Intermission

Mobile ticketing is all done through Ticketmaster.  If you have any questions or concerns, please contact:

Mountain America Community Iceplex is a full size, NHL-regulation second ice rink within Mullett Arena for community programming.  This includes Learn to Skate, Learn to Play, Figure Skating, Club Hockey and Hockey Leagues.

  • All Parking is controlled by ASU Parking
  • Parking lots will be staffed 3 hours prior to the event
  • Patron Parking will be in Packard Structure Parking Garage and/or Novus Parking Garage
  • Parking can be pre-purchased online through the appropriate team’s Ticketmaster site
  • Coyotes Parking
    • Pre-purchase: $30
    • On-site: $40

Mullett Arena is a CASHLESS Venue.  Cash will not be accepted.

Mullett Arena accepts all major credit cards and debit cards.

  • Box Office/Ticketing accepts Visa, Mastercard, AMEX, Discover
  • Food & Beverage Concessions & Team Shops accept Visa, Mastercard, AMEX, Discover as well as Apple Pay, Google Pay and Samsung Pay

No provisions will be made regarding prohibited items, guests will be asked to return said items back to their vehicle or if not possible the item will need to be discarded before admission into the arena is granted

Sun Devil Athletic Events has a CLEAR BAG policy.  Only clear bags no larger than 12″x6″x12″ are allowed

Arizona Coyotes, NHL has a NO BAG policy.  Only small clutches no larger than 4.5×6.5″” are allowed. (No bags, backpacks, large purses, oversized tote bags, colored plastic bags, solid drawstring bags, fanny packs, camera bags, binocular cases, mesh bags or reusable grocery bags are allowed)

Prohibited items list:

  • Animals except service animals
  • Balloons
  • Banners/signs/flags are limited to no larger than 2’x3′
    • please see banners/signs section for detailed restriction
  • Beachballs/balls of any kind
  • Bikes, skateboards, scooters or hoverboards
  • Boxed or sealed packages of any kind
  • Drugs or illegal substances
  • Electrical wiring
  • Explosives
  • Frisbees
  • Hockey sticks
  • Laser pointers
  • Obscene or offensive attire
  • Outside food & beverages
  • Pitchforks (of any material other than foam or paper)
  • Professional cameras with detachable lenses
  • Professional video recording devices
  • Refillable water bottles (Hydroflask, Stanley, Owalla, etc.)
  • Seat Cushions – Guests may carry a seat cushion, with or without back, no larger than 18”x18” with NO pockets or zippers.
  • Strollers
  • Tripods, monopods or selfie sticks
  • Umbrellas (large non-retractable)
  • Use of tobacco or any smoking in and around the arena is strictly prohibited
  • Use of vape pens or e-cigarettes in or around the arena is strictly prohibited
  • Weapons (guns, knives including pocktknives, pepper spray, ammunition, brass knuckles, etc.)

Mountain America Community Iceplex, part of Mullett Arena, hosts Public Skating!  Click here for available days and times.   We also provide skate rental for those that do not have their own.

  • Re-entry is not allowed into the building

Pick up and Drop off for Ride Share programs such as Uber & Lyft will be in Lot 10, Northeast corner of Rio Salado Pkwy and Packard Drive or Lot 50 off Veterans Way & 6th Street

  • Trash and Recycle bins located throughout the arena
  • Hand sanitizer stations are located throughout the arena
  • Guests may carry a seat cushion, with or without back, no larger than 18”x18” with NO pockets or zippers.
  • Skateboarding is not allowed inside the arena at any time
  • Skateboard and Bike lockable stations are available on the South and North sides of the building outside
  • Arizona State University students will access their tickets through their Ticketmaster account to “redeem” tickets
  • If student discounts are made available for events other than Sun Devil Athletics, this information will be provided on the individual event pages
  • Strollers are not allowed inside the arena
    • For Concert & Event Premium Suites, Loge & Tickets, Contact: Phone – 480.564.3497, Email: [email protected]
    • For Sun Devil Athletics Group, Season & Premium Tickets, Contact: Colton Turner, Ph: 480.727.3518, Email: [email protected], Web: TheSunDevils.com/Hockey
    • For Arizona Coyotes NHL Group, Season & Premium Tickets, Contact: ArizonaCoyotes.com
  • Suites
      • Mullett Arena has (20) Suites with capacity of 17 people each and (2) Group Suites with capacity of 29 people each
      • Suites include dedicated in-suite ordering and service options
  • Loge Boxes
    • Mullet Arena has (10) Center-Ice Concourse Level Loge Boxes with capacity of 4 people each and (5) On-Ice Rinkside Loge Boxes
  • One sealed plastic water bottle will be permitted per guest
  • No hydroflasks, metal or other bottles will be permitted

 

  • No weapons allowed
  • Mullett Arena enforces a “no gun policy”

 

Wheelchairs will be available as requested through Guest Services Center located on the South side near the box office begins section 110